Bharat Gas, a service provided by Bharat Petroleum Corporation Limited (BPCL), is one of the leading LPG (Liquefied Petroleum Gas) suppliers in India. Bharat Gas cylinders are widely used in households, businesses, and kitchens across the country due to their reliability and cost-effectiveness.
This comprehensive guide will walk you through the various methods of booking a Bharat Gas cylinder, along with the essential information you need to make the process smooth and hassle-free.
1. Pre-requisites for Booking Bharat Gas Cylinder
Before proceeding with booking your Bharat Gas cylinder, make sure you have the following:
a. Registered Customer ID
You must have a registered Bharat Gas customer ID, which is a unique identification number for your connection. It is provided when you first register for a gas connection. This number is essential for booking refills, managing your account, and receiving updates.
b. Registered Mobile Number
Ensure that your mobile number is linked with your Bharat Gas account. This will allow you to receive SMS notifications about your cylinder booking, delivery status, and payment updates.
c. Valid Address
Make sure the address registered with Bharat Gas is correct and up-to-date. Incorrect or outdated addresses can cause delivery delays or errors.
d. Payment Method
You should have a preferred payment method ready (online payment or cash on delivery). Bharat Gas provides various payment options, including debit/credit cards, UPI, wallets, and cash payments.
If you are a new customer and have not yet registered for a Bharat Gas connection, you will need to visit your nearest Bharat Gas distributor to provide documents such as proof of identity, proof of address, and passport-size photographs.
2. Methods to Book Bharat Gas Cylinder
a. Booking Through the Bharat Gas Official Website
The official Bharat Gas website offers a straightforward process for booking LPG refills online. Here’s how you can book your cylinder via the website:
Steps to Book on the Bharat Gas Website:
- Visit the Official Bharat Gas Website:
Go to Bharat Gas Official Website. - Log in to Your Account:
- Click on the “Login” option at the top right corner of the homepage.
- Enter your Customer ID and Password to log in. If you don’t have a registered account, you will need to create one by providing your customer details.
- Choose the “Book a Cylinder” Option:
Once logged in, navigate to the “Book a Cylinder” section. This is where you can place an order for a new LPG refill. - Enter Your Details:
- Consumer Number: Your unique Bharat Gas consumer number.
- Delivery Address: Ensure that your address is updated and correct.
- Payment Mode: You can choose to pay online through debit/credit cards, net banking, or UPI. Alternatively, you can opt for cash-on-delivery.
- Confirm Your Booking:
After entering all necessary details, confirm the booking. You will receive an acknowledgment message on the website, and the registered mobile number will get an SMS confirmation. - Payment:
- If you select online payment, proceed with the payment using your preferred method.
- If you choose cash-on-delivery, pay the delivery person when the cylinder arrives.
- Receive Confirmation and Delivery Details:
After the booking, you will receive a confirmation email/SMS with the expected delivery date and time.
Benefits of Booking on the Bharat Gas Website:
- Quick and easy booking.
- Secure payment options.
- Option to track your cylinder delivery.
b. Booking via the Bharat Gas Mobile App
The Bharat Gas Mobile App is another convenient method for booking cylinders, especially for smartphone users. The app is available for both Android and iOS devices and provides easy access to all services.
Steps to Book via Bharat Gas App:
- Download the Bharat Gas App:
- For Android users: Go to the Google Play Store and search for “Bharat Gas Booking.”
- For iOS users: Visit the Apple App Store and search for “Bharat Gas Booking.”
- Install and Open the App:
After installation, open the app on your device. - Log in or Register:
- Use your Customer ID and Password to log in.
- If you don’t have an account, click on “Register” and enter your details.
- Select “Book a Cylinder”:
From the home screen, select the “Book a Cylinder” option to place an order for a refill. - Provide Booking Details:
- Enter your Consumer Number, Delivery Address, and choose your preferred payment method (online or COD).
- Confirm the Booking:
Once you verify your details, click on “Confirm” to complete the booking. A confirmation message will be sent to your registered mobile number. - Payment:
- If you choose online payment, make the payment using available payment options.
- For cash on delivery, the payment will be made when the cylinder is delivered to your address.
Benefits of Using the Bharat Gas App:
- Convenient and fast booking from your smartphone.
- Access to booking history and payment records.
- Notifications for booking updates and delivery status.
c. Booking by Calling the Bharat Gas Customer Care Number
If you prefer a more traditional method or do not have internet access, you can always call Bharat Gas’ customer care number to book your cylinder.
Steps to Book by Phone:
- Locate the Customer Care Number:
The Bharat Gas customer care number can be found on the back of your LPG cylinder or on the official website. For major regions, the number is often 1800-22-4344 or 1800-233-3555. - Call the Customer Care Number:
Call the Bharat Gas customer care number and follow the automated voice instructions or speak to a representative. - Provide Your Details:
You will need to provide your Customer ID, Consumer Number, Full Name, and Delivery Address to the customer care representative. - Confirm the Booking:
The representative will confirm your booking and provide an estimated delivery date. You will also receive an SMS confirmation. - Payment:
If you have opted for online payment, make the payment via the available options. For cash on delivery, you can pay the delivery agent upon arrival.
Benefits of Booking by Phone:
- No internet access required.
- Direct communication with customer service.
- Assistance for any special requests.
d. Booking via SMS (For Registered Users)
Bharat Gas allows you to book a refill via SMS, which is a fast and convenient method, especially for people who have limited access to the internet.
Steps to Book via SMS:
- Compose the SMS:
Type “REFILL <Your Customer Number>” and send it to the Bharat Gas SMS number. You can find the correct number on the back of your cylinder or on the official website. - Receive Booking Confirmation:
After sending the SMS, you will receive a confirmation message with the booking details and the estimated delivery date.
Benefits of SMS Booking:
- Quick and easy, especially for people without smartphones or internet access.
- Ideal for users who want a no-fuss booking experience.
e. Booking via Distributor or Agency (Offline Method)
You can also visit the nearest Bharat Gas distributor or agency in person to book a cylinder. This method may take a little longer but works well for those who prefer face-to-face interactions.
Steps for Booking at a Distributor:
- Find the Nearest Distributor:
You can locate your nearest Bharat Gas distributor by visiting the official website or calling the customer service center. - Provide Details to the Distributor:
At the distributor’s office, provide your Customer ID, Consumer Number, and Delivery Address. - Book and Pay:
Book the cylinder and choose your preferred payment method. You can pay in advance or opt for cash on delivery.
Benefits of Booking at a Distributor:
- Personalized assistance from the distributor.
- Ability to ask questions or resolve issues in person.
3. Payment Methods for Bharat Gas Cylinder Booking
When booking a Bharat Gas cylinder, you can choose from several payment options:
- Online Payment: Pay via debit/credit card, net banking, UPI, or mobile wallets when booking through the website or mobile app.
- Cash on Delivery (COD): Pay the delivery agent when the cylinder arrives at your doorstep.
- Online Wallets: You can use wallets like Paytm, Google Pay, or PhonePe if the distributor or delivery person accepts them.
4. What to Do After Booking the Cylinder
After you’ve successfully booked your cylinder:
- Track Your Delivery:
Use the Bharat Gas app or website to track the delivery status of your cylinder. - Receive Your Cylinder:
The delivery personnel will bring your cylinder to the registered address. Make sure to inspect the cylinder for any damages before accepting it. - Payment on Delivery:
If you haven’t prepaid, the delivery person will collect payment in cash or via card, depending on your chosen method.
5. Conclusion
Booking a Bharat Gas cylinder is a simple and hassle-free process, thanks to the variety of methods available. Whether you choose to book via the official website, mobile app, SMS, phone, or visit your distributor in person, Bharat Gas ensures that you have multiple convenient options to suit your needs. By following the steps outlined above, you can easily arrange for your LPG refill and enjoy uninterrupted cooking.
Ensure that your customer details are always up-to-date, and choose the payment method that is most convenient for you. Happy cooking with Bharat Gas!